1. Information We Collect

We collect and process the following types of information:

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Personal Information

• When Booking Services: Name, email address, phone number, and any relevant health information disclosed to tailor services like Breathwork, Kambo Healing, and Fire Walking.

• Payment Information: Details required to process payments (e.g., billing address, card details) via secure third-party payment gateways.

• Communication: Information you provide when contacting us, such as inquiries or feedback.

Non-Personal Information

• Usage Data: IP address, browser type, operating system, and pages visited on our website, collected via cookies and analytics tools.

2. How We Use Your Information

Your data is used to:

• Facilitate bookings and manage service appointments.

• Communicate with you regarding your sessions, updates, or promotions (if opted in).

• Personalize your experience, including tailoring sessions to your specific needs.

• Improve website functionality through analytics and user feedback.

• Ensure legal compliance, such as processing health disclosures for services like Kambo Healing or Fire Walking.

3. Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you provide explicit consent (e.g., agreeing to terms or sharing health information).

• Contractual Necessity: To deliver services you’ve requested.

• Legal Obligations: To comply with applicable laws (e.g., record-keeping requirements).

4. How We Share Your Information

We respect your privacy and will not sell, rent, or share your personal information with third parties except as necessary to provide our services or comply with legal obligations:

• Service Providers: Payment processors, scheduling platforms, and email marketing services that assist in delivering our services.

• Legal Compliance: When required to comply with applicable laws, regulations, or legal processes.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, including:

• Service-related data for up to 3 years for booking and client history purposes.

• Financial transaction records for up to 7 years for legal and tax obligations.

6. Your Rights

You have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.

• Correction: Request corrections to inaccurate or incomplete information.

• Deletion: Request the deletion of your data, subject to legal and contractual limitations.

• Restriction: Request that we limit processing of your data in certain circumstances.

• Data Portability: Request a transfer of your personal data to another service provider.

• Withdraw Consent: Withdraw consent for data processing where applicable (e.g., opting out of marketing emails).

To exercise any of these rights, please contact us at:
Email: Beyond.silence.healing@gmail.com
Phone: 07580075272

7. Security Measures

We use industry-standard practices to protect your data, including:

• Encryption for data transmission and storage.

• Secure third-party payment processors.

• Regular monitoring for potential vulnerabilities and threats.

Despite our best efforts, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Use of Cookies and Analytics

Our website uses cookies to enhance user experience and gather usage data.

• Essential Cookies: Required for the website to function properly.

• Performance Cookies: Help us understand how users interact with the site (e.g., Google Analytics).

• Marketing Cookies: Used to deliver relevant advertisements.

You can manage or disable cookies via your browser settings. Note that disabling cookies may affect website functionality.

9. Third-Party Links

Our website may include links to external websites. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies before sharing any personal information.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

11. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

Email: Beyond.silence.healing@gmail.com
Phone: 07580075272

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By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your data as described.